How it works
Consultation
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A: Share your concept, creative goals, and any visuals—mood boards, shot lists, or reference images.
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A: We’ll work with you to shape your concept, explore ideas, and discover the look and feel that fits best.
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A: We recommend at least 1 week before your shoot to allow for selection, approval, packing, and shipping. Rush service is available if needed—see below.
PROP SELECTION
review + Approval
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A: Pricing varies on the number of items, duration of rental, and any sourcing or styling requests. Shipping is additional, we’ll provide a full estimate before you commit.
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A: Yes — for urgent requests within our standard lead time, a rush fee applies based on the scope and timing.
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A: We select from our 8,000+ piece collection for your theme, color palette, and layout—always tailored to your specifications.
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A: We will source it or offer a substitute depending on your timeframe.
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A: We present options for you to consider.
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A:
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A: Depending on the project, you can have some time to consider what you’ve been presented and make requests for changes.
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A: COPY HERE
pack + ship
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A: Shipping costs varies by size, weight, and destination. We offer standard or expedited delivery.
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A: Yes. A credit card will be kept on file for the rental security deposit, covering replacement value in case of loss or damage.
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A: Yes — We quote international rates and customs details on request.
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A: For high-value or large-scale rentals, we may require proof of insurance.
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A: Each prop is carefully wrapped and labeled, accompanied by an inventory, replacement values, a reference image, and return instructions.
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A: It’s a simple agreement confirming you’re responsible for the props while they’re in your possession. It outlines replacement values and return requirements.
on YOUR set
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A: Simply repack them in the original materials, attach the provided return label, and ship back by the agreed date.
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A: Replacement values are listed in your rental agreement, and your deposit or insurance will cover the cost. We’ll work closely with you to resolve everything smoothly and promptly.
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A: Yes, if they’re available—additional rental days are billed at the agreed daily or weekly rate.
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A: Yes, upon request, we include a reference image so you can easily recreate the composition.